SBN
Present · 2026
Senior Engineering Manager at ServiceNow

Sunil B N

Engineering Leader · Architect · Former Senior Staff Engineer

With 13 years of experience spanning engineering execution and management roles, I lead cross functional scrum teams and specialized AI pods building collaborative enterprise platforms. I focus on delivering AI native enterprise products that solve real problems and deliver true business value to our users.

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Years in Engineering
2
US Patents
1.6k
Conference Audience
100+
Engineers Influenced

Career

Mar 2026 — Present ServiceNow

Senior Engineering Manager

Directing execution across cross functional scrum teams and feature driven AI pods to scale collaborative enterprise platform capabilities. Designing and delivering AI powered enterprise solutions that enhance productivity and decision making. Architecting intelligent workflows leveraging LLMs, automation, and data driven systems. Leading and mentoring teams to adopt AI first thinking and continuously upskill.

Agile Org Leadership AI Feature Pods Enterprise Workflows Product Strategy
Mar 2025 — Mar 2026 ServiceNow

Senior Staff Software Engineer

Acted as principal technical anchor for collaborative platform products. Architected scalable distributed architectures, led cross team security initiatives, and drove UX foundation enhancements. Actively championed customer adoption strategies for high traffic enterprise features.

Speaker · Creator Conference 2025 · 1.6k audience
UX Architecture Security Champion Distributed Systems
Mar 2021 — Mar 2025 ServiceNow

Staff Software Engineer

Led scrum teams building collaborative products. Actively contributed to architecture design across multiple products. Hired and mentored engineers. Bootcamp trainer (4×) for new hires. Drove hackathon and learning sessions including QE to dev transition across 100+ engineers.

Llama Award Miyagi Award Best Mentor Award Patent US20190102841A1 Patent US20190340553A1
Architecture Design Mentoring Hackathons
Mar 2019 — Mar 2021 ServiceNow

Senior Software Engineer

Scrum lead from Jul 2020. Designed and developed multiple products in Project & Portfolio Management. Contributed to architecture across the ITBM BU. Bootcamp trainer (4×). Resolved issues of high ACV customers. Actively hired and mentored across dev teams.

Scrum Lead ITBM PPM Customer Success
Jul 2016 — Feb 2019 ServiceNow

Software Engineer

Full stack developer on IT Financial Management — helping customers with cost allocation and budgeting on the ServiceNow platform. Technology stack: Java, AngularJS, Bootstrap CSS.

Java JavaScript ITFM Hyderabad
Apr 2016 — Jul 2016 SAP Labs India

Developer

Full stack developer on Homepage V3 of SAP SuccessFactors. Built OData REST APIs for end-user and admin using Java Hibernate. UI improvements on the SAP SuccessFactors homepage.

Java Hibernate OData REST SAP SuccessFactors
Jul 2013 — Mar 2016 SAP Labs India

Associate Developer

Developed end-to-end SAP Fiori apps for Human Capital Management — mobile first, cloud driven, scalable, role based, and internationalised. Built My Leave Request, Approve Leave Request, My Payslips. Handled 160+ customer cases in year one. Top contributor on StackOverflow for the SAP UI5 tag.

Rising Star Award Top 200 Employee × 2 years (6k+ employees)
SAP UI5 ABAP HCM Mobile-first StackOverflow Top Contributor

Education

2009 — 2013 UVCE · Bangalore University

B.E. Computer Science

Graduated from University Visvesvaraya College of Engineering — top public college in Karnataka. Served as Lead Placement Coordinator, orchestrating campus drives and running training sessions for over 400 students.

1st Prize — Gadget Geek, IEEE IMPETUS '13 1st Prize — Code Sprint, IEEE IMPETUS '13
Math Olympiad Shortlist (RMO/INMO) IISc National Science Congress Delegate Placement Coordinator IEEE

Learning

2025
Advanced Distributed System Design & Data Foundations
Continuous Upskilling
2025
Enterprise Architecture & Pricing Optimization Strategies
Continuous Upskilling
US Patent
Patent US20190102841A1 · Data Systems Integration
USPTO Granted
US Patent
Patent US20190340553A1 · Dynamic Resource Mapping
USPTO Granted
2022
Security Architecture Journey Certification
Security Journey